Turn a form on or off

Turn a form off when you don't want any more responses for now, for example when a job ad has closed. Its link keeps working but shows a closed message, and you can turn it back on at any time.

Turn a form off

1. On your dashboard, click the ⋯ button on the form's row. (It's also at the top of the form's settings, publishing and responses pages.)
2. Click Disable.

Formhub confirms that the form is disabled and that its link now shows a closed message. Anyone who opens the link, or the form on your website, sees "This form is not accepting responses at the moment."

Turn it back on

Click ⋯ on the form's row again, then click Enable. The same link starts taking responses again straight away.

How to tell if a form is on

• On the dashboard, each form shows Live or Turned off. Click Turned off above a company's list to see only those forms.
• The dashboard's Live forms box counts the forms taking responses.
• On a form's own pages, a Disabled label shows at the top while it's off.

Good to know

• Turning a form off doesn't delete anything. All its responses stay, and you can still read and download them.
• You can still edit a form while it's off. Turning it off is a good way to make big changes before anyone sees them.
• The link and the website code stay the same, so you don't need to share it again.
• A form that's turned off still counts towards the number of forms your package allows.
• A new form is on from the start. Until you save some questions, its link shows "This form is being prepared. Please check back soon."
• If your account becomes read-only because of billing (for example, a payment stays unpaid after the grace period), all your forms stop taking responses until you choose a package. See Packages and billing.
• To remove a form for good, choose Delete on the ⋯ menu. Its link stops working.